WHEN WE HAVE GONE FULLY VIRTUAL DUE TO A HIGH NUMBER OF COVID CASES
For students /parents who experience device issues:
- Contact the teacher of the class to confirm login information and access to materials.
- Contact the help desk via email at email@example.com or by phone at (765)-641-6576. The HELP DESK phone will be available Monday through Friday, from 9:00am to 3:00pm.
- If the issue can’t be resolved at that level, we will suggest getting a loaner device from the school.
- The helpdesk will direct families to the school during the times that each school says they have someone available.
NOTE: Please do NOT bring your device to the ACS Administration building.
These menu links will help you troubleshoot various issues with your iPad or Chromebook. Please look at these pages
first. Also, contact your teacher with questions about specific assignments or items in Canvas.
DEVICE REPAIR (iPads, Chromebooks, Kajeets) will be handled at your building whether you are at school or attending virtually at home.
If something on your device still doesn't work and you don't find an answer then please email our Technology Help Desk. (firstname.lastname@example.org)